Switching broadband to become easier
Ofcom announced that broadband providers will be forced to issue a Migrations Authorsiation Code (MAC) to customers who want to switch providers, in a move to make switching providers easier. A Migration Authorisation Code from your current provider is required to switch to a new provider. You must obtain the number from your current broadband provider and give it to the new one before you can switch providers. Currently, broadband providers can voluntarily follow this process, but they do not have to.
More than 75% of internet connections are now broadband connections. Competition is fierce and many customers capitalise on this by switching providers to lower cost deals. Some broadband providers attempt to block customers leaving by refusing to issue, or delaying, the MAC code.
This move by Ofcom should make switching broadband providers easier. This is always good news, as healthy competition and ease of transfer is the best way to ensure prices continue to fall.
March 1st, 2007 at 1:48 pm
Changing a broadband provider is often a big decision and can leave less tech savy people confused and in the dark. The introduction of the MAC code and subsequent broadband providers MAC campliance is a good thing for the industry.