There are two main reasons why you should consider switching providers: cost and service.
You can often get a better deal and cheaper broadband package with another provider. Some providers come out with some ridiculously cheap packages to attract new customers, so why not take advantage of that?
Or you may be simply getting bad customer support from your current provider. With the vast number of broadband providers in the market, there is no need to put up with bad customer services or lack of support.
Step by step guide to switching provider
It is easy to switch provider. Simply follow our step by step guide.
1. Get a MAC
Contact your current provider to get a MAC (Migration Authorisation Code). A MAC allows you to switch or migrate to your new provider seamlessly. A word of warning: your current provider will not want to lose you and will probably pull some tricks out of the hat to keep you. If you are sure you want to leave them, stick to your guns and demand the MAC.
2. Find a new supplier and package
We have put together comparison tables to make it easy for you to compare broadband packages. Find the package that suits your requirements. You simply need to click on "visit site" and we will transfer you to your chosen provider's website to sign up.
3. Give the MAC to your new provider
Once we have transferred you to your new provider, be ready to enter your details. Your new provider will ask you for your MAC as part of the sign up process.
4. Sit back and wait
The switch over process takes 10 to 15 days. Your new provider will arrange for the migration from your old provider. You will experience a small amount of downtime when the two services switch over, but this will be no more than 20 minutes. During this time, you will not be able to use the internet. Once switched over, enjoy the service you get from your new provider!
